Privacy Policy
Effective October 5, 2026
This policy explains how SPRK Integrations LLC ("SPRK," "we," "us") collects, uses, and protects information when you visit sprkintegrations.com, book a call with us, fill out one of our forms, or receive text messages from us.
Who we are
SPRK Integrations LLC
Kennesaw, Georgia
Email: founders@sprkintegrations.com
Phone and text: (678) 841-7581
Information we collect
- Information you give us: your name, business name, email address, mobile phone number, website, and the details you share about your business when you book a call or fill out our intake form.
- Information from other sources: business contact details, such as a business name, owner name, work email and phone number, from public sources like business websites and directories, and from business data providers. We use it to contact businesses about our services.
- Scheduling information: the time you book and the details you enter when scheduling a call.
- Messages: the content of emails and text messages you send us.
- Basic technical data: information such as browser type and pages visited, collected automatically by our website hosting provider.
- Cookies and similar technologies: our website and the scheduling tool embedded in it may use cookies and similar technologies, such as browser storage, to run the site, keep it secure, and complete your booking. We do not use cookies for advertising. You can block or delete cookies in your browser settings, but some features, like booking, may not work without them.
How we use your information
- To respond to your inquiry and prepare for your call.
- To schedule, confirm, and remind you about appointments.
- To send you the text messages you have agreed to receive.
- To provide the services you purchase from us.
- To operate, secure, and improve our website and services.
If you're our client
If you're our client, we also collect what you give us to set up and run your services: your legal business name, EIN, business address, hours, services and prices, the people who receive alerts, files you upload, and your login to our client portal. We use it to provide the services, including registering your business with the phone carriers so your texts are delivered. Card and bank payments are handled by our payment processor, Stripe; we never see or store your full card number.
Text messaging
If you check a consent box on our website, we may text the mobile number you provided. Non-marketing messages relate to your consultation request, appointment confirmations and reminders, and follow-ups on your inquiry. Marketing messages, only if you separately consent to them, are occasional updates about our services and offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase. See our Terms and Conditions for full messaging terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing described in this policy and will not be shared with any third parties.
Phone calls and our AI assistant
When you call us, your call may be answered by Alex, our AI assistant. Alex tells you at the start of the call that it's an AI assistant and that calls are recorded. We record calls to our business line and keep the recording, a written transcript and a short summary, so we can follow up and improve our service. Our phone and AI service providers process the call only to provide their services to us. If you'd rather not be recorded, you can hang up and email us instead.
How we use AI tools
We use AI tools from our service providers to answer calls and messages, write transcripts and summaries, and help run our business. We don't use your information to train AI models.
If we email you about our services, every email includes a way to unsubscribe, and we honor it within 10 business days. Our emails may use standard tools that tell us whether an email was opened or a link was clicked.
How we share information
We do not sell your personal information. Subject to the text messaging commitment above, we share information only:
- With service providers who help us run our business, such as our email, scheduling, website hosting, messaging, phone and AI, and payment processing providers, and only as needed to provide their services to us.
- When required by law, or to protect our rights, safety, or property.
- As part of a merger, sale, or transfer of our business, in which case this policy continues to apply.
Our clients' customer data
When we build and run systems for a business client, we handle that client's customer information on the client's behalf and only as instructed under our service agreement with them. Questions about that information should go to the business you dealt with.
How long we keep information
We keep information only as long as we need it for the purposes above, or as long as the law requires.
How we protect information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.
Your choices
You can stop our texts by replying STOP, or by telling us any other reasonable way, such as by email, by phone, or in a reply like "stop texting me." We honor it right away, and always within 10 business days.
Your rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, by emailing founders@sprkintegrations.com. We'll answer within 45 days. We may keep what the law requires us to keep.
Children
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
SPRK Integrations LLC, Kennesaw, Georgia. Email founders@sprkintegrations.com, or text or call (678) 841-7581.